If you want to withdraw crypto to an external wallet, make sure you whitelist (verify) your wallet address with Amdax before you can perform the withdrawal. This process is quick and easy, and it protects your cryptocurrency from unauthorised access.
To get your wallet address whitelisted, we need two things: the address itself and a photo that clearly shows that you are the owner of that address. Take a picture of yourself next to a screen where your wallet is visible, such as from your laptop or mobile. Make sure your face and the wallet address are clearly visible. You can upload this photo in the customer environment under 'Documents'.
In the video below we explain this process step by step.